“Mark, I too have been very pleased to see the progress that we have made this past year and to have worked with you through our very challenging hurricane season. You did an exceptional job in every position and will be a much stronger leader for the events that will present challenges during this coming year. Stay focused, lead our people and always do the very best that you can.”
– Harvey E. Johnson, Deputy Admin Federal Emergency Management Agency (2nd in charge),Retired Admiral in Coast Guard